Legal

Privacy Policy

What we collect when you visit or enquire, who we share it with, and how to have it removed.

Last updated: 5 November 2026.

1. Who we are

Axcis Technology (“we”, “us”) operates axcistechnology.com and provides web, software, mobile and digital growth services. For personal data processed through this website we act as the data fiduciary under the Digital Personal Data Protection Act, 2023 (DPDP Act).

Grievance contact for anything in this policy: info@axcistechnology.com, or (+91) 974-8343-528. Postal address: 101, Grand Trunk Road, Amantran Bhavan, Sandhya Bazar, Howrah, West Bengal, India.

2. What we collect

Data you give us

  • Enquiry details you submit on our contact form or send by email, phone or messaging: name, company, email address, phone number, project description and any files you attach.
  • Client and project information you share during an engagement: contacts, credentials you ask us to manage, content, and billing details.
  • Marketing preferences, if you subscribe to updates from us.

Data collected automatically

  • Technical data: IP address, browser and device type, operating system, screen size, referring page, pages viewed, clicks, and session timing.
  • Location data at city level, derived from your IP address. We do not collect precise geolocation.
  • Error and performance data used to keep the site working.

We do not collect sensitive personal data, financial account details, or data about children through this website.

3. How we use it

  • to answer your enquiry and give you a proposal or quote;
  • to deliver, host, maintain and support the work we are engaged for;
  • to invoice you, collect payment and meet tax and record-keeping obligations;
  • to understand which pages, services and campaigns are working, and to fix faults;
  • to measure and improve our advertising, including through Meta (Facebook and Instagram);
  • to send occasional updates where you asked for them — you can opt out at any time.

4. Cookies, pixels and tracking on this site

Our cookie banner records your choice in your browser under the key axcis-cookie-ok. The following are used on this website:

Meta Pixel (Facebook and Instagram ads)

Pages on this site load a JavaScript from connect.facebook.net and fire a 1×1 request to www.facebook.com/tr with our pixel ID 3022079388155606, recording a “PageView” event. Meta receives your IP address, browser and device details, the page visited and a cookie-based identifier. Meta uses this to measure and build audiences for its advertisers, including us, and may match it to a Facebook or Instagram account. Meta’s processing is governed by Meta’s own Data Policy, not ours.

Google Analytics and Google Tag Manager

We can enable Google Analytics (googletagmanager.com) and Tag Manager for traffic reporting. If these are switched on for a period, Google collects standard page and device data on our behalf. Their use is optional and can be disabled without breaking the site.

Essential storage

A small amount of browser storage is used for the cookie notice, mobile menu state and accessibility preferences. These are not used for advertising.

Turning tracking off

  • block or delete cookies in your browser at any time;
  • use a browser extension such as uBlock Origin or Ghostery to block connect.facebook.net and www.facebook.com;
  • opt out of Meta’s ad personalisation in your Facebook or Instagram ad preferences; and
  • install Google’s Analytics opt-out browser add-on.

Disabling these does not prevent you from using the site or contacting us.

5. Lawful basis

Where the DPDP Act applies, we rely on consent you give by using this site and submitting your details, on legitimate use for the purposes set out above, and on compliance with legal obligations such as tax record-keeping. Consent can be withdrawn at any time by writing to the address in section 1; withdrawal does not affect processing already carried out.

6. Who we share data with

  • We do not sell personal data.
  • Meta Platforms Inc. and Google LLC, as described in section 4.
  • Our hosting and email providers, which store site data and messages on our behalf.
  • Payment and accounting providers used to bill you.
  • Professional advisers (accountants, lawyers, auditors) bound to confidentiality.
  • Government or law-enforcement bodies, only where we are legally required to disclose.

Where you engage us to build or run a system that processes your customers’ data, we act as your data processor on your instructions, and that relationship is governed by our agreement with you rather than this policy.

7. Where your data is stored

Our website and business systems are hosted in India and other countries as our providers decide. Analytics and advertising data processed by Meta and Google may be transferred to, and processed in, the United States, Ireland or elsewhere. Where personal data leaves India we use providers that publish their own safeguards and data-processing terms, consistent with section 7 of the DPDP Act.

8. How long we keep it

  • Website enquiries we do not take forward: up to 24 months.
  • Client project and billing records: for the term of the engagement plus the period required by Indian tax and company law.
  • Analytics and advertising data: as retained by those platforms, typically up to 14 months.

After those periods we delete or aggregate it.

9. Security

This site is served over HTTPS with a current certificate, access to our systems is limited to named accounts, and databases are reachable only from our hosting environment. No method of transmission or storage is completely secure, so we cannot guarantee absolute safety — we commit to reasonable, proportionate measures and to notifying you of any breach affecting your data that we become aware of.

10. Your rights

Under the DPDP Act you may, in respect of your personal data:

  • ask what we hold and receive a summary of it;
  • have inaccurate or misleading data corrected and completed;
  • have your data erased once the purpose is served and no legal obligation requires retention;
  • withdraw consent and stop marketing communications;
  • nominate another person to exercise your rights in the event of death or incapacity; and
  • submit a grievance for redressal.

Write to info@axcistechnology.com and we will respond within 30 days. We may ask you to verify your identity first. If you are unhappy with how we handle a request, you may escalate to the Data Protection Board of India.

11. Children

This site is not directed at children, and we do not knowingly collect their personal data. If you believe a child has given us data, contact us and we will delete it.

12. Changes to this policy

We update this page when our practices or the law change, and we revise the date at the top. Material changes to tracking on this site will be reflected here before or as they are deployed.

13. Contact

Axcis Technology — info@axcistechnology.com  ·  (+91) 974-8343-528 (India)  ·  (+61) 0411-989-400 (Australia). See also our Terms and Conditions.